What is DVR On The Go?

DVR On The Go is your online DVR, giving you access to many of the same DVR functions you're used to at home, but on the go! You can schedule recordings, search your Guide and even delete shows from your DVR storage to make room for something new!

Where can I use DVR On The Go?

The answer to this question is almost anywhere! DVR On The Go only requires an Internet connection with a compatible Internet-enabled device, such as a computer, tablet or smartphone.

What can I use DVR On The Go on?

Any computer with a modern Internet browser will support DVR On The Go, and so will many Internet devices, like an iPad or Smartphone. Depending on your specific device and the size of your screen, DVR On The Go may look different on each device.

Does DVR On The Go work with my TV account?

DVR On The Go is available with all GC Digital Television packages. You must also subscribe to DVR service. If you're unsure whether you have a compatible GC Digital Television account, feel free to check with a Gardonville customer care representative by calling (320) 834-5151.

What's my account number?

Your account number can be found on your Gardonville invoice. Be sure to check out our sign up tutorial for more help, or request your account number from a Gardonville customer care representative by calling (320) 834-5151.

Can I use my own DVR/Tivo/VCR/DVD Recorder with DVR On The Go?

DVR On The Go was designed to work specifically with a Gardonville DVR-enabled set top box. It does not work with other DVRs, TiVo, DVD or VHS Players.

When I delete a recording on DVR On The Go, what happens?

When you delete a recording from the DVR On The Go website, it sends a message to your DVR at home to remove it. DVR On The Go will tell you that the request was "Sent," but it's a good idea to double check once your home and make sure it's really been deleted. It may take a few moments for the request to go through, and if communication between DVR On The Go and your DVR is interrupted the request may fail.

Does DVR On The Go have parental controls?

DVR On The Go should not impact your home parental controls. If you've blocked a certain channel or program on your home DVR, it will still be blocked from being watched even if it was recorded through DVR On The Go.

Can I watch shows I've recorded on the DVR On The Go site?

Not at this time. While DVR On The Go lets you program and schedule your home DVR, it cannot play your recordings.

Can I share my DVR On The Go account with my family or friends?

It's up to you, but remember, they will have access to your scheduled recordings, guide and could even delete your shows.

I forgot my password, now what?

On the Sign-In page, use the "Forgot your password?" link and we'll email you with further instructions. It's very important to use a real and easily accessible email address when signing up for DVR On The Go for this reason.

If I register using Facebook, will my DVR or recordings be shared with my Facebook friends?

No, registering your account with Facebook is just meant to make it easier to Sign-In to DVR On The Go, it does not share your recordings or DVR information with Facebook or your Facebook friends.

I have a suggestion, issue or question about DVR On The Go.

We would love your feedback! Let us know what you think about DVR On The Go. In the Help section, choose "Leave Feedback." We're always looking to improve DVR On The Go.

Don't have an account? Sign Up